Returns & Exchanges
At X Plus North America Corp., we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn items with original tags attached. If your selection isn't the perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack your unworn garments in their original packaging, ensuring all designer tags and labels remain intact to qualify for a refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package before dropping it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return at our warehouse, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing